Privacy Policy — Praxis Business Solutions
Last updated: 9 March 2026
1. Introduction
Praxis Business Solutions ("we", "us", "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use, disclose and protect personal information when you interact with our website, services, forms and communications.
2. What Personal Information We Collect
We may collect personal information that you voluntarily provide when you complete a form, book a consultation, request information, or communicate with us. This may include your name, email address, phone number, business details, role, and any other information you choose to provide. We generally do not collect sensitive information unless required and with your consent.
3. How We Collect Personal Information
We collect personal information directly from you via online forms, email, phone, and other communications. We may also collect limited information automatically through cookies, analytics tools, and website tracking technologies.
4. Purpose of Collection
We collect and use personal information for purposes including:
Responding to enquiries and providing requested services
Developing AI strategy and marketing advisory services
Communicating relevant updates where you have opted in
Improving our website and service delivery
Complying with legal and regulatory obligations
We will only use personal information for the purpose for which it was collected or as otherwise permitted under the Privacy Act.
5. Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information to trusted third-party service providers who support our operations (such as CRM platforms, hosting providers, or email systems). We may also disclose information where required by law or regulatory authority.
6. Overseas Disclosure
Some of our service providers (such as cloud-based CRM or email platforms) may store data overseas. Where this occurs, we take reasonable steps to ensure that such providers handle personal information in accordance with Australian privacy standards.
7. Data Security and Storage
We store personal information securely within our CRM and associated business systems. We take reasonable technical and organisational measures to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. Personal information is retained only as long as necessary to fulfil the purpose for which it was collected or as required by law.
8. Access and Correction
You may request access to the personal information we hold about you, and request correction if it is inaccurate, incomplete or outdated. Requests can be made using the contact details at the bottom of this page.
9. Direct Marketing
Where you have opted in, we may send marketing communications relevant to our services. You may opt out at any time by using the unsubscribe link in any communication, or by contacting us directly using the details below.
10. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand visitor behaviour and improve performance. You can manage cookie preferences through your browser settings.
We also use the Meta Pixel (Facebook Pixel) for advertising purposes, which tracks activity on our website to help us deliver relevant ads on Facebook and Instagram. You can opt out of Meta's data collection via your Facebook settings or through the Digital Advertising Alliance opt-out tool at youronlinechoices.com.au.
11. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact Us
Praxis Business Solutions
Email: lyndall@praxisbusinesssolutions.com.au
Website: www.praxisbusinesssolutions.com.au