The Headway Co Blog
Practical AI for Australian businesses
Plain-English answers on adopting AI safely and getting the rules right. Browse by topic, or read everything below.
Do I need to tidy up my files before we use AI?
Someone connects an AI tool to the company file store and asks what was agreed about the restructure — and it answers, citing a role list that's been sitting in a shared folder since 2019. Nothing malfunctioned. That's the problem.
Your staff are already using AI. You just don't know which bits.
Two thirds of staff at large, well-governed companies have used AI tools at work they believed weren’t permitted. Why asking your team about it in a meeting gets you a tidied-up answer, and the poll-then-workshop method that gets you the real one.
What to never put into an AI tool
A business owner had an AI agent sorting years of files on his laptop. He had no idea what the training setting was, or how long anything was kept. The list I give clients — what shouldn't go into a general AI tool, and where Australian privacy law actually sits.